Top CEOs 2021: Celebrating Diverse Leaders

The world has changed in many ways over the past year. Beyond the COVID-19 pandemic, there has been heightened awareness, outrage, and reckoning around racial/ethnic equity in the United States and many meaningful conversations about what comes next. People have asked one another around boardrooms, dinner tables and everywhere in between have focused on how to best reduce systemic inequities, tackle bias and ensure America is a place where everyone can thrive both personally and professionally.

Glassdoor is committed to bringing more equity to workplaces everywhere by prioritizing transparency. By doing so, we hope to help create a more equitable society as well.

As Glassdoor recognizes the Top CEOs in 2021, it’s clear there is more progress to be made in terms of diversity in the C-suite. The lack of CEOs on our list from underrepresented groups demonstrates a wider problem across corporate America: leadership demographics in the C-suite still do not come close to reflecting the population at large.

For perspective, data from the University of California at Santa Cruz found that while Black Americans account for over 13% of the U.S. population (according to the latest U.S. Census figures), only 4 CEOs in the Fortune 500 — less than 1% — are Black. It’s a similar trend for other groups as well. While 6% of the U.S. population is Asian, only 2.4% of CEOs are East or South Asian. Similarly, 3.4% of Fortune 500 leaders are Latinx despite making up 18.5% of the overall population. 

Exceptional leadership does not, and should not, look a certain way. Glassdoor is therefore highlighting the unique stories of several CEOs on the U.S. large list from diverse backgrounds who are already blazing trails and inspiring the next generation of great leaders.

Read on to learn more about a selection of dynamic leaders from underrepresented groups who are among our Top 100 CEOs for 2021, and join us in celebrating them!

Editorial Note: In selecting Top CEOs to highlight from underrepresented groups for this spotlight piece, Glassdoor conducted external research, relying on multiple sources to help understand each leader’s race/ethnicity and/or origin and background. We also proactively reached out to CEOs and/or their teams to ensure we included as many relevant honorees as possible. If you believe a winner among the Top 100 CEOs in 2021 should be reflected here, please contact awards@glassdoor.com.

Shantanu Narayen, Adobe

Top CEOs 2021 Ranking: #2

CEO Approval Rating: 99%

Shantanu Narayen has been at the helm of Adobe as its CEO since 2007. The nautical analogy is particularly relevant here–Mr. Narayen once represented India in a sailing regatta. He serves as an independent director on Pfizer’s board of directors and is also a board member for KKR and a member of the advisory board at the UC Berkeley, Haas Business School. Mr. Narayen was born and raised in India before immigrating to the United States to pursue a Master’s degree. 

Satya Nadella, Microsoft 

Top CEOs 2021 Ranking: #6

CEO Approval Rating: 97%

As one of the most well-known CEOs on this year’s list, Satya Nadella is no stranger to the spotlight. Mr. Nadella grew up in India and immigrated to the United States to continue his education at the University of Wisconsin and University of Chicago before starting his career at Sun Microsystems and later working his way up through the ranks at Microsoft. In addition to his wide reaching responsibilities at Microsoft, Mr. Nadella is a part owner of Seattle’s Major League Soccer team, Seattle Sounders FC.

Horacio Rozanski, Booz Allen Hamilton 

Top CEOs 2021 Ranking: #10

CEO Approval Rating: 97%

Born and raised in Argentina, Horacio Rozanski began his career at Booz Allen as an intern in Buenos Aires 30 years ago. Since becoming CEO, he has committed to advancing diversity and inclusion at the firm. Under his leadership, Booz Allen went from zero to five women on its 12-person board, and today, eight of the company’s nine top leaders are women or people of color, including Mr. Rozanski himself. Mr. Rozanski is chairman of the board of directors for Children’s National Medical Center and a member of the board of directors at Marriott International and CARE. He received the Horatio Alger Award in 2020.

Aneel Bhusri, Workday

Top CEOs 2021 Ranking: #21

CEO Approval Rating: 96%

Indian American Aneel Bhusri is co-founder, co-CEO and chairman of the board of directors at Workday. Mr. Bhusri is an advisory partner at Greylock, a member of the board of trustees at Stanford University and a former board member for Intel. He also serves on the board of directors of the Memorial Sloan Kettering Cancer Center. Mr. Bhusri has been on the Forbes Midas List six times since 2008. In 2018, he joined the Giving Pledge, a commitment by the world’s wealthiest people to dedicate most of their wealth to philanthropy. He recently donated $1 million to a San Francisco coronavirus relief fund.

Vas Narasimhan, Novartis

Top CEOs 2021 Ranking: #23

CEO Approval Rating: 96%

Indian businessman Vas Narasimhan has spent his life dedicated to public health, having pursued degrees in medicine, worked to combat disease in India and Africa and through his work at the World Health Organization. After a stint at McKinsey, Mr. Narasimhan joined Novartis in 2005 where he has held various roles: head of U.S. vaccines, head of the company’s Sandoz biopharmaceuticals development unit, head of global drug development and chief medical officer. He became CEO in 2018. Mr. Narasimhan is dedicated to self-improvement, regularly working with an executive coach, using meditation apps, exercising daily and following a strict vegetarian diet. 

Manny Maceda, Bain & Company

Top CEOs 2021 Ranking: #27

CEO Approval Rating: 96%

Filipino American businessman Manny Maceda is widely recognized as one of the most influential Asian business leaders in the U.S., honored with a 2021 Gold House award. Under Mr. Maceda’s leadership, Bain is a founding partner of The Asian American Foundation (TAAF), a recently-launched organization aimed at fostering racial inclusion, combatting discrimination, funding anti-hate projects, investing in data and research and celebrating AAPI contributions. Mr. Maceda, worldwide managing partner of Bain, is the first Asian leader in Bain’s history. He was born in the U.S. and raised in the Philippines. 

Jensen Huang, NVIDIA

Top CEOs 2021 Ranking: #31

CEO Approval Rating: 95%

Jensen Huang was born in Taiwan and lived in Thailand as a child, but his family sent him to the U.S as civil unrest grew. He co-founded NVIDIA, and serves as its president, CEO and board member. NVIDIA helped build the gaming market into the largest entertainment sector in the world today. Under Mr. Huang’s leadership, NVIDIA became a pioneer in computer gaming chips before expanding to design chips for data centers and autonomous cars. Mr. Huang is a recipient of the IEEE Founder’s Medal, the Dr. Morris Chang Exemplary Leadership Award and honorary doctorate degrees from Taiwan’s National Chiao Tung University and Oregon State University. In 2019, Harvard Business Review ranked him No. 1 on its list of the world’s 100 best-performing CEOs. In 2017, he was named Fortune’s Businessperson of the Year. 

Kenneth C. Frazier, Merck

Top CEOs 2021 Ranking: #42

CEO Approval Rating: 94%

Kenneth C. Frazier is one of the few Black corporate CEOs in America, serving as CEO and chairman of the board of Merck since 2011. ​He joined the company in 1992 and was previously general counsel and president. Mr. Frazier sits on the boards of PhRMA, Weill Cornell Medicine and Exxon Mobil Corporation. He is co-founder and co-chair of OneTen, a coalition of leading organizations committed to upskilling, hiring and promoting one million Black Americans into family-sustaining jobs. As a champion of social justice and economic inclusion, Mr. Frazier is the recipient of numerous awards and honors. In 2018, he was named one the World’s Greatest Leaders by Fortune Magazine. In 2019, he became the first recipient of the Forbes Lifetime Achievement Award for Healthcare. Mr. Fraizer has called for business leaders to be a “unifying force” to help solve racial inequalities by creating new opportunities and jobs. 

Ali Ghodsi, Databricks

Top CEOs 2021 Ranking: #50

CEO Approval Rating: 94%

Ali Ghodsi was born in the middle of Iran’s revolution. At age 5, his family was given 24 hours to flee the country and they left for Sweden. The Swedish Iranian computer scientist and entrepreneur is co-founder and CEO of data software startup Databricks. Valued at $28 billion in early 2021, Databricks is backed by industry powerhouses including Amazon, Google, Microsoft and Salesforce. Mr. Ghodsi describes Databricks as a “data lake house” that helps companies like Comcast, Credit Suisse and T-Mobile securely store and utilize their data. Mr. Ghodsi serves as an adjunct professor at UC Berkeley and is on the board at UC Berkeley’s RiseLab. 

Kevin Lobo, Stryker

Top CEOs 2021 Ranking: #54

CEO Approval Rating: 94%

Kevin A. Lobo is the CEO and chairman of the board of Stryker. Under Mr. Lobo’s leadership, Stryker supplies more than 100 countries with medical devices. Previously the president of Johnson & Johnson Medical Products, Mr. Lobo now serves on the board of directors for the Parker Hannifin Corporation and the U.S.-India Business Council in addition to his roles at Stryker. He is a physician and speaks fluent French as a result of his upbringing in Montreal. In addition to English, Mr. Lobo also speaks a bit of Konkani and Hindi. 

Sean Yalamanchi, Infovision Inc.

Top CEOs 2021 Ranking: #55

CEO Approval Rating: 93%

Sean Yalamanchi is the co-founder, president and a board member of Infovision. Mr. Yalamanchi is passionate about entrepreneurship and philanthropy. As the head of Infovision, Mr. Yalamanchi is active in the local Dallas tech community and encourages his team to actively recruit graduates from the University of Texas at Dallas, where he regularly leads research with their academic teams.

Eric S. Yuan, Zoom Video Communications

Top CEOs 2021 Ranking: #63

CEO Approval Rating: 93%

Born in China, billionaire Eric Yuan is the founder of Zoom, a video communications tool that went public in 2019 and soared in popularity during the COVID-19 pandemic. Under Mr. Yuan’s direction, Zoom was one of the highest-performing tech IPOs of 2019. He has been named one of the Most Powerful People in Enterprise Tech by Business Insider. In 2019, he was added to the Bloomberg 50 as a leader who changed global business. Mr. Yuan is named as an inventor on 11 issued and 20 pending patents.

Jay Chaudhry, Zscaler

Top CEOs 2021 Ranking: #71

CEO Approval Rating: 92%

Indian American entrepreneur and businessman Jay Chaudhry was born in the Indian Himalayas where his remote village did not have electricity or running water. Today, he’s CEO of Zscaler, a cybersecurity firm that he founded in 2008 to protect customers from cyberattacks and data loss in remote environments like the cloud. Before Zscaler, Mr. Chaudhry founded four other tech companies that were all acquired: SecureIT, CoreHarbor, CipherTrust and AirDefense. Mr. Chaudhry has been honored as an Ernst & Young Entrepreneur of the Year (Southeast USA), an Information Week Innovator & Influencer, an SC Magazine Market Entrepreneur and has been named to the Goldman Sachs 100 Most Intriguing Entrepreneurs.

Sundar Pichai, Google

Top CEOs 2021 Ranking: #90

CEO Approval Rating: 90%Sundar Pichai was born into humble beginnings in Chennai, India, where he didn’t have a computer, telephone or family car and slept on the living room floor. He’s now the CEO of Alphabet Inc. and its subsidiary Google, which he joined in 2004. Under his leadership, Google has focused on developing products and services powered by the latest advances in AI, invested in new opportunities such as Google Cloud and has innovated around advanced technologies, including machine learning and quantum computing. Mr. Pichai is helping India battle the coronavirus crisis by pledging $18 million in aid from Google and its employees to provide critical supplies like oxygen and testing equipment, as well as technical expertise and other resources.

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Asian@Work Dairies: Alvin Kuang, B2C Engagement Product Designer At Glassdoor

May is Asian and Pacific American Heritage (APAH) Month, which offers an opportunity to deepen our understanding of the multitudes of Asian history and culture. Garnering this deeper understanding feels especially important this year. The AAPI community has experienced 6,603 hate incidents against them from March 19, 2020, to March 31, 2021, according to Stop AAPI Hate’s national report. According to the Center for the Study of Hate and Extremism, there has also been a 164% increase in hate crimes against the AAPI community in 2021 alone. 

For Asian and Pacific American Heritage (APAH) Month, we wanted to create an editorial series that showcases the faces of our Asian employees to gain their authentic perspective of how it’s like to be Asian at work. Our goal for the Asian@Work Dairies campaign is to capture internal employees’ raw and honest experiences juggling working from home, taking care of their families, and witnessing hate crimes within the Asian communities. 

Glassdoor Asian Impact Network – our Pan Asian Employee Resource Group’s mission is to celebrate and support Pan Asian multiculturalism and cultivate a diverse, inclusive, and equitable workplace. GAIN aims to elevate Glassdoor’s Asian community’s voices and empower our members in business decisions, product development, recruiting, and workplace culture. Additionally, they strive to foster professional development, mentorship, and leadership opportunities for their members.

We want to capture these transparent and genuine conversations and share them externally to act as an example of how other employers should shed some light on this issue by offering support to this subgroup of employees. Learn more about Alvin Kuang, B2C Product Designer at Glassdoor.

Glassdoor: Thank you so much for choosing to participate in the Asian@Work Diaries series. Could you please introduce yourself and how you identify?

Alvin Kuang: Thank you for having me! I choose to identify as a second-generation, Gay Chinese American who grew up in the East Bay of Northern California. I work as a Product Designer on the Glassdoor consumer engagement team.

Glassdoor: If comfortable, could you speak about the intersectionality of being gay and Asian, and can you share any personal experiences?

I think for me, one of the biggest things is navigating this intersectionality, where it’s a combination of race and sexuality together. My parents are immigrants to the United States. They don’t really have a lot of context or understanding about LGBTQ history or even the experience of who identifies in the LGBTQ community. When growing up, my parents were very supportive and gave me everything I needed to survive, but there came a certain point when I realized that there were specific things they didn’t really know how to support me in.

I personally don’t feel any anger towards them because I felt given the context of how they grew up and what they’ve been through, it was hard to expect that they would be able to proactively discover resources for me while raising their children, taking care of their own families, and building a new life in a foreign country. So, instead I had to lean heavily on my chosen family, which consisted of a lot of my friends who were extremely supportive, understanding, and open to me discussing my discovery process pertaining to my intersectional identity, particularly being queer and asian. To this day, I weigh the importance of my chosen family almost on the same level as my biological family since they both contributed greatly to my self-development and who I am today albeit from different aspects of my personhood.

Glassdoor: Thank you so much for sharing. It’s pretty layered. Leading into more into the person of color side, have you ever encountered them model minority myth in your career? And if so, how, how has it affected you?

Alvin Kuang: This question is a little bit harder to answer because the model minority myth is not always so explicit. It has become almost integrated into these normalized interactions or expectations, especially within corporate settings. It’s tough to identify if it’s actively happening to you or maybe something that was part of a behind the scenes discussion that you weren’t included in. I think where the model minority myth comes in is that sometimes it doesn’t matter if you actually do speak up more in meetings, if the other person is already biased in their way of viewing you, even if you’re doing it more, they won’t see it due to their own biases that are beyond your control. You can be doing the work, but if the other person isn’t trained to understand their biases, then you are essentially at a roadblock. That’s why I think it’s important to raise awareness and educate others like policy makers around these concepts to bring in the perspective and impact positive change. It’s also important because I believe there are likely many Asian-Americans who grew up benefiting from the model minority myth without realizing what it was, how systemic it is, and how harmful the effects are on their own and other marginalized communities – ultimately leading to the perpetuation and normalization of it. Increasing educational awareness within our communities and outside of our communities helps to benefit everyone so that they can develop more self-awareness, check their own biases and begin to look internally, questioning the things that they were taught or brought up with that they didn’t even realize or question as the status quo.

Glassdoor: I know that the model minority myth is specific to Asian culture, but those bias undertones can be seen across the POC spectrum. It’s so important to, like you said, bring awareness to dismantle these oppressive systems that we as people of color are intrinsically buying into because it leads up to success and stability. With that said, how do you think companies can mitigate and solve biases when it comes to the Asian community?

Alvin Kuang: I truly believe that only through unity can we create a larger impact and change towards building a better world. Creating the spaces where we can have people learn vulnerably and be willing to sign-up for educational programs like Glassdoor’s allyship workshops that have been being conducted are great examples of how to foster this dialogue and be more open to discussing it and asking questions.

And then hopefully, those that are in control of creating those policies can have more insight into those decisions being made since they are better equipped to empathize with those they would be effecting. Additionally, other folks from marginalized communities can share their perspectives and get a more shared common understanding leading to more solidarity. A lot of times, there are many more patterns and similarities that we share than we may realize, regardless of our cultural upbringing or background.

Glassdoor: Totally, we’re more alike than different. Pivoting to what’s going on in the world. There’s been really an unfortunate uptake of hate crimes against the Asian community, as we’ve seen in 2020 and now in 2021. How do you feel about these recent hate crimes against your community, and how has it affected you?

Alvin Kuang: Honestly, it’s been very disheartening. I think it’s excruciating because this family concept is just very huge in Asian culture. So, when you see on the news that there are other folks who look like your relatives being attacked, whether they’re older women, young kids, fathers, etc. it feels like it is a member of your own family. I think that’s how a lot of our community processes these incidents. So you can imagine that if you’re constantly hearing your family members are being attacked, it makes you feel really fearful because members of your community are seen as relatives who have taken care of and raised you.

I think it’s really shocking for many Asian Americans to realize that the very thing they’ve been doing, which is “playing by the rules,” isn’t necessarily working and is actually demonstrating the model minority myth in action. Asians are starting to take a more active role in defining their existence and presence which is inspiring. As difficult as it’s been to see all of these hate crimes, what gives me hope is that there’s a lot more awareness being raised within the Asian community around the model minority myth and how far that expands as well as amongst other marginalized groups.

The unity that I’m starting to see in terms of support both within the Asian community, that is so diverse, and outside of the Asian community is incredibly compelling. Prior to the influx of hate crimes, the model minority myth was working so well that a lot of Asians didn’t even really know where they stood within the social fabric of the country. Now, things are becoming clearer and folks are taking a more proactive role in amplifying their voices. Unfortunately, it has taken something as serious as what’s going on right now to have this sort of deeper acknowledgment.

Glassdoor: Thank you. That was so beautifully said. Lastly, how has Glassdoor been supportive of your community during this?

Alvin Kuang: Glassdoor has been really great in the sense as they’ve been highlighting a lot of the GAIN ERG work that’s being done. The organization of the connection circles for current events and sharing what’s affecting various other marginalized communities have been a great way to connect with humanity. I was amazed by the difference that it made for me and being able to actually have these candid conversations with other colleagues who I may or may not work with regularly and to be open about how tired we may be feeling or how we’re processing all the events that are going on while still coming to work. To share and connect across experiences that may or may not be similar to you is something truly amazing.

Glassdoor: Thank you so much, Alvin. I appreciate your time. And just your honesty in sharing your experiences.

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Asian@Work Diaries: Meet Sonia Moaiery, Senior Manager Product Marketing

May is Asian and Pacific American Heritage (APAH) Month, which offers an opportunity to deepen our understanding of the multitudes of Asian history and culture. Garnering this deeper understanding feels especially important this year. The AAPI community has experienced 6,603 hate incidents against them from March 19, 2020, to March 31, 2021, according to Stop AAPI Hate’s national report. According to the Center for the Study of Hate and Extremism, there has also been a 164% increase in hate crimes against the AAPI community in 2021 alone. 

Glassdoor Asian Impact Network – our Pan Asian Employee Resource Group’s mission is to celebrate and support Pan Asian multiculturalism and cultivate a diverse, inclusive, and equitable workplace. GAIN aims to elevate Glassdoor’s Asian community’s voices and empower our members in business decisions, product development, recruiting, and workplace culture. Additionally, GAIN strives to foster professional development, mentorship, and leadership opportunities for their members.

For Asian and Pacific American Heritage (APAH) Month, we wanted to create an editorial series that showcases the faces of our Asian employees to gain their authentic perspective of how it’s like to be Asian at work in honor of Asian History Month. Our goal for the Asian@Work Dairies campaign is to capture internal employees’ raw and honest experiences juggling working from home, taking care of their families, and witnessing hate crimes within the Asian communities. We want to capture these transparent and genuine conversations and share them externally to act as an example of how other employers should shed some light on this issue by offering support to this subgroup of employees.

Learn more about Sonia Moaiery, a mother of a newborn, Senior Product Marketing Manager at Glassdoor, and proud first-generation Punjabi Sikh. 

Glassdoor: Thank you so much for choosing to participate in the Asian@Work Diaries series. Could you please introduce yourself?

Sonia Moaiery: I’m Sonia Moaiery, and I’m a Sr. Product Marketing Manager at Glassdoor, which means I work closely with our Product, Marketing, and Sales teams to deeply understand our customers to build world-class products and bring them to market! I have been at Glassdoor for 3 years, and I just had a baby boy who is now 5 months old. I’m a first-generation Punjabi, Sikh and my husband is Persian from Iran. I’m into all things related to yoga, hot sauce, and word games! 

Glassdoor: Could you please share your experience working during a global pandemic while also having to take care of your newborn? How has it been for you?

Moaiery: I’ve just returned to work from parental leave this week (it’s good to be back!), so I’m still getting the hang of working, newborn, pandemic! However, I can comment on pregnancy and parental leave in a pandemic. I found out I was pregnant a week after we closed our offices in March 2020, the experience came with pros and cons! I was able to be home on the nauseating and exhausting days. However, it was nerve-wracking to go to all the doctor appointments alone. My son had to stay in the Neonatal Intensive Care Unit (NICU) for two weeks after being born. It was an emotionally challenging time because only one parent was allowed to be physically with our son during this time due to covid. Spending Christmas Day in an empty NICU alone with my son was certainly a low point, but bringing him home healthy a few days later was the best present I could ask for. During leave, I really understood the idea that “it takes a village,” but in a pandemic, your village is limited or even zero. I am so incredibly grateful our moms were able to safely travel to provide us with support for a few months. It was humbling for me to realize that I needed my own mother more than ever while becoming a mother! 

Glassdoor: Have you ever encountered the model minority myth in your career? If so, how did it affect you? 

Moaiery: I have mostly through subtle assumptions that have been made about me. A few examples stick out from my past:

  1. A boss who assumed that I wanted to take on analytical tasks on a project versus more creative ones. 
  2. A peer asked me where I’m really from when I introduced myself as a Floridian.
  3. A coworker gave me a “compliment” that my clients may not find me credible because of my youthful Indian skin!

While these assumptions and comments didn’t hold back my career, they added up and contributed to a lack of belonging I felt in my work community. 

Glassdoor: How do you feel about the recent hate crimes against the Asian community? Have you been affected by the recent hate crimes against the Asian community and surges of COVID-19 cases in India?

Moaiery: As a Sikh American, the recent mass shooting in Indianapolis taking the lives of 4 Sikh Americans was devastating. Sikhs have long been victims of racial violence, and this attack brought new trauma to our community. It’s deeply troubling that we continue to see these patterns of violence occurring, and it weighs on me that these attacks could happen to my family and friends. Sikhs and all minorities should not have to fight for our existence continuously. However, our community is strong and resilient; we believe in what we call Chardi Kala – the idea of maintaining a mindset of joy and optimism even in the face of adversity. 

Glassdoor: How has Glassdoor been supportive of your community during this tumultuous time? 

Moaiery: I am so grateful to be on the founding leadership team of GAIN (Glassdoor Asian Impact Network) at Glassdoor. I have appreciated the organization’s support in starting a new ERG, especially giving us the time and space to dedicate to GAIN. Working with and getting to know my fellow GAIN leaders personally has been cathartic for me during this tough year.

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#BlackExcellence Profile Series: Meet Alicia Brown, BUILD ERG Co-Chair At Glassdoor

To celebrate Black History Month, Glassdoor will highlight several influential Black employees within our BUILD ERG (Blacks, United, In Leadership and Development) across the customer success, content, engineering, product verticals throughout February. These leaders are diverse, passionate, and driven and are incredible examples of Black Excellence.

Meet Alicia Brown, a senior aggregation operations technician in the engineering department at Glassdoor. Brown has been with Glassdoor for three years, having spent two years in the Mill Valley headquarters before relocating to the Chicago office. As part of her job, she helps maintain the inventory of jobs on Glassdoor’s website, helping to make Glassdoor the best place for job seekers to find jobs. Additionally, Brown serves as co-chair of Glassdoor’s Black employee resource group, BUILD.

We sat down for a Q&A with Brown to learn more about her career trajectory and thoughts on what Black Excellence means to her.

Q: Speak a bit about your cultural background. How has your heritage shaped your professional and personal journey?

My parents taught me early on that I would need to be comfortable learning & working alongside people from cultures outside of my own. I learned to value the perspective of others without minimizing or changing my own identity as a Black American. When I approach my career, I maintain the same mindset. One of the reasons I’ve stayed at Glassdoor as long as I have is because I’ve been able to be myself at work more than I have other places.

Q: Do you feel that Glassdoor has celebrated and supported your cultural identity and surrounding community, and if so, how has it successfully done that? If not, how could it do so better?

Glassdoor has supported my cultural identity and surrounding community by creating space for us to celebrate our identity openly. The company’s support of the BUILD employee resource group has given us an opportunity to cultivate community within the company. Senior leadership has been very active in engaging with us and listening to our concerns. I get the sense that Glassdoor wants to do more and is consistently looking for ways to support us even more. 

Q: What does Black History Month mean to you, and how are you planning to celebrate this year?

Black History Month is an opportunity to celebrate and pay tribute to the Black Americans that made it possible for me to have the opportunities that I have. I recognize the continued accomplishments of Black Americans, not just those of the past. This year, I’ve been tuned into “Black People Tell Black History” by Ericka Hart on Instagram. I think it’s important that Black Americans tell their own history rather than looking to others to tell us who we are and what we’ve contributed to this country.

Q: This month’s Black History Month’s theme is Black Excellence. How do you define Black Excellence?

Black Excellence is about overcoming the odds that are often placed there due to systemic racism. It’s a term we use to celebrate those in our community that are striving to be the best version of themselves. Black Excellence is important because it inspires us to keep pushing the culture forward. When we see what others are accomplishing, we set our goals higher and dream bigger.

Q: How do you feel about being the Co-chair for Glassdoor’s BUILD ERG? How is BUILD positively impacting Diversity & Inclusion at Glassdoor? 

I’m honored and privileged to work alongside the incredible minds on the BUILD ERG leadership team, as well as the other ERGs at Glassdoor. BUILD has made a great impact on D&I at Glassdoor since we launched last year. There hasn’t been a way for our collective voices to be heard until the ERG was formed. We’ve been able to give input on several company initiatives, and we already see improvements both internally and externally. We’ve consistently set high goals and expectations for ourselves, and so far, we’ve been able to execute them.

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#BlackExcellence Profile Series: Meet Nonso Maduka, BUILD ERG Community Lead At Glassdoor

To celebrate Black History Month, Glassdoor will highlight several influential Black employees within our BUILD ERG (Blacks, United, In Leadership and Development) across the customer success, content, engineering, product verticals throughout February. These leaders are diverse, passionate, and driven and are incredible examples of Black Excellence.

Meet Nonso Maduka, a product director in the consumer product organization at Glassdoor; he’s been with the company for over two years. In his role, he’s responsible for guiding product teams to help people find a job and company they love by building engaging user experiences across Glassdoor’s web, mobile app, and email platforms. He also serves as the Community Lead for Glassdoor’s Black employee resource group, BUILD.

Maduka is a Nigerian-born, Maryland-bred, East Coast transplant passionate about solving challenging problems that make people’s lives better. He built products that help people make better financial decisions, invested his time in a non-profit organization centered around educational access, and currently focuses on increasing diverse representation in the tech sector.

We sat down for a Q&A with Maduka to learn more about his career trajectory, Nigerian background, and thoughts on what Black Excellence means to him.

Q: Share your career journey. What led you down the path of your current profession?

Early on, I knew I wanted to work with technology and, more specifically, to use tech to solve challenging problems. I studied electrical engineering in college and then entered the financial industry as a fixed-income securities trader. Starting right at the onset of the 2007-2009 global financial crisis, my first years were chaotic and stressful and an incredible learning opportunity. I’m appreciative of gaining a better understanding of the world’s interconnectedness and the significant macro issues that can impact us all.

After a few years, I decided to jump more earnestly into tech as a career. After getting my MBA, I started my next chapter in product management, where I’ve spent my time building product solutions for tough and important consumer problems. I now love the opportunity at Glassdoor to create experiences that give people everywhere the information they need to make the best possible career decisions.

Q: How has your cultural background shaped your professional and personal journey?

I’m Nigerian-born and American-raised, and those dual parts of my identity have heavily influenced my journey. Education was paramount in my house growing up, but what was stressed even further was not shying away from living up to your potential despite obstacles. The immigrant story – and the story of Black people in America – is one of collective resiliency. It’s not about success for the sake of it or solely about individual achievement; it’s about nurturing and celebrating your intrinsic abilities and then paying it forward by helping others realize their greatness as well. This sentiment has driven me to invest my luck and success into helping others rise as well. Jay-Z said it best – “[I] only spot a few blacks the higher I go…that ain’t enough we gonna need a million more.”

Q: Do you feel that Glassdoor has celebrated and supported your cultural identity and surrounding community, and if so, how has it successfully done that? If not, how could it do so better?

Glassdoor is a great place to work, and I’ve felt welcome, supported, and nurtured since day one. I appreciate that the company actively celebrates the differences that make our employees special and invests in creating positive spaces. That said, like many corporations, Glassdoor still has work to do. There are still challenges in representation, especially at senior levels, and creating a truly equitable environment. Still, what I’ve found unique about Glassdoor is the authentic willingness of the leadership team to not only listen to concerns but take meaningful action to improve. There is a deep commitment, both publicly and privately, to be a driving force for good in the world, especially when it comes to supporting diversity, equity, and inclusion. I see this in the changes we’ve made to our product experience to help job seekers and in the internal investments we’re making to nurture and support all employees no matter their background. 

Q: What does Black History Month mean to you, and how are you planning to celebrate this year?

To me, Black History Month is about making room to celebrate Black people in America, reflect on how far we’ve come, and inspire the bright future we seek to create. While this shouldn’t be confined to one month, I think it’s important that we carve out dedicated time as a mile marker on the journey we have towards a more inclusive and equitable world for Black people. The introspection we engage in during this time will become the fuel for the next stage of growth. This year, I’m excited to celebrate by supporting institutions, organizations, and businesses dedicated to the future success of our community. 

Q: This month’s Black History Month’s theme is Black Excellence. How do you define Black Excellence?

The beauty of Black Excellence is in its multifaceted nature. It’s the creativity that breaks new barriers and challenges us to think differently. It’s the love that holds us together, even in the darkest of times. It’s the unshakeable positivity that enables us to realize what can be, despite difficult current circumstances. It’s the ingenuity and resilience that allows us to reach new heights no matter the barrier’s size consistently. It’s the multiplier effect that makes two better for everyone. It grounds us in our vibrant past, guides us in our hopeful present, and pulls us towards a better future. 

Q: How do you feel about being the Community Lead for Glassdoor’s BUILD ERG? How is BUILD positively impacting Diversity & Inclusion at Glassdoor? 

Being a member of BUILD’s leadership team has been a gratifying experience. I’m inspired by my fellow teammates every day and believe we’re creating something special at Glassdoor. In my role as Community Lead, I get to think about how we can extend the work we’re doing internally out into our broader communities by working with amazing organizations that are on the front lines of driving change for the Black community. Internally, I see BUILD as being the haven where people can come together to celebrate and support the Black community at Glassdoor. The work we do as an ERG every day helps motivate Glassdoor to continue evolving to a safe, open, and trustworthy place for all. 

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Black at Work: A First Look At Black Employees’ Experiences

In addition to the new Diversity & Inclusion features, our Glassdoor Economic Research team recently published a preliminary analysis on how Black employees’ workplace satisfaction differs from other employees. The analysis shows overall company ratings by Black employees are below average: 3.3 ratings compared to the Glassdoor average of 3.5 ratings. This means that, overall, Black employees are less satisfied (3.3 ratings) at work when compared to all employees (3.5 ratings). However, job satisfaction among Black employees varies widely by company. 

The research analyzed 28 employers, each with at least 15 ratings from U.S.-based Black employees. When comparing Black employee ratings to a comparison group of people who self-identified as non-Black, the report found job satisfaction was lower at 11 of the 28 companies. Alternatively, if Black employee ratings are compared to overall company averages displayed on Glassdoor (which includes all employees and does not take into account whether demographics were shared or not), job satisfaction for Black employees is lower at 21 of the 28 companies.  Technology giant Apple had the highest overall company rating among Black employees with a 4.2 rating.

While these new data on Glassdoor ratings by race/ethnicity are preliminary, they already reveal important differences in the lived employee experiences by people of different race and ethnic groups in America. This new analysis shows a powerful new way to use anonymous employee ratings data to offer an inside look into what’s really going at companies according to those who know best — the employees — while also measuring progress, or lack thereof, in company diversity and inclusion commitments.  

A stark reality of workplace culture is that not all employees experience culture in the same way. The experiences of different demographic groups inside companies — employees of different races/ethnicities, gender identities, sexual orientation and more — are not all the same. As workplace inequities in hiring, pay, promotion, and job satisfaction receive long-overdue and broader attention, many companies have pledged to address these disparities. Unfortunately, little data has been available to date to help shed light on the size and scope of workplace inequality by race, gender, or other characteristics, or whether they are improving or worsening. 

One important factor when examining race in the workplace is that Black or African American workers aren’t represented equally among occupations. According to the BLS, Black or African American workers are sharply underrepresented in management and professional occupations — which tend to have high reported job satisfaction — and over-represented in lower-paid service jobs tending to have lower job satisfaction ratings. Today, about 32 percent of Black or African American employees work in management or professional jobs, compared to 41 percent for white employees. Similarly, 24 percent of Black or African American employees work in lower-paid service occupations, compared to 16 percent for white employees. This clustering into certain types of jobs (and not others) likely has a big impact on job satisfaction — and pay — among Black or African American workers. 

Inequities in the job market also show up in the varied work cultures experienced by different demographic groups. Academic research shows that employee satisfaction can vary widely among race and ethnic groups. Some studies show that employees from underrepresented backgrounds can have starkly different opinions than white employees about the success of company diversity and inclusion policies. And surveys routinely show that workers from different race/ethnicity groups often disagree about the degree of inequity within workplaces. 

Until now, job seekers have had access to very little information about how diverse racial/ethnic groups experience company cultures differently. With the launch of our new diversity and inclusion features,  Glassdoor Economic Research is finally able to share some early data offering deeper insights and more transparency into how experiences at work differ across different groups of people.

A First Look at Glassdoor Ratings by Race/Ethnicity

The table below shows average company Glassdoor ratings from employees who’ve self-identified as Black or African American as compared to ratings from employees at the same company who’ve identified as other races/ethnicities. This table includes only a select group of employers for whom Glassdoor has received ratings from at least 15 U.S.-based Black or African American employees. In addition to average ratings, the table also shows the ratio of Black employees’ overall 1 to 5 ratings to a comparison group of all other employee ratings. In that column, a ratio greater than 1 means Black or African American employees reported higher job satisfaction than employees in other demographic groups at the same company. For context, in the right column researchers also included current company ratings from all employees as displayed on Glassdoor, allowing a comparison of how satisfied all employees (from all time periods) are compared to the research sample of self-identified Black or African American employees. 

A First Look at Glassdoor Ratings by Race/Ethnicity: How Satisfied Are Black or African American Employees at Work?

Employer Name Overall Company Rating for Black or African American Employees Overall Company Rating for  Comparison Group Ratio of Black or African American Ratings to Comparison Group Number of Ratings from Black or African American Employees Average Overall Company Rating on Glassdoor
Allied Universal 3.4 3.1 1.10 15 3.1
Amazon 3.2 3.3 0.96 69 3.9
Apple 4.2 3.9 1.08 16 4.3
AT&T 3.3 3.0 1.11 44 3.5
Bank of America 4.0 3.5 1.12 21 3.9
Best Buy 3.6 3.7 0.96 19 3.9
Capital One 3.9 4.1 0.94 17 4.1
Citi 3.4 3.4 0.99 18 3.9
Comcast 3.2 3.6 0.89 23 3.7
CVS Health 2.8 2.6 1.11 25 3.0
Deloitte 3.7 3.8 0.98 15 3.9
IBM 3.7 3.1 1.22 15 3.9
J.P. Morgan 3.8 3.8 1.01 17 4.0
Kroger 3.6 3.2 1.11 21 3.2
Lowe’s 3.6 3.5 1.03 25 3.4
Macy’s 2.7 3.2 0.84 29 3.4
McDonald’s 3.3 3.3 0.99 34 3.5
Nordstrom 3.2 3.6 0.88 15 3.7
Starbucks 3.9 3.8 1.02 21 3.8
State Farm 3.4 3.3 1.04 16 3.6
Target 3.8 3.6 1.05 33 3.6
The Home Depot 3.7 3.7 0.98 26 3.7
UPS 3.4 3.5 0.98 28 3.6
US Postal Service 3.1 3.0 1.02 18 2.9
Verizon 3.5 3.4 1.03 30 3.9
Walgreens 3.0 3.0 1.00 25 3.2
Walmart 3.2 3.2 1.02 67 3.3
Wells Fargo 3.3 3.2 1.02 22 3.7

“We are just beginning to understand the complexity that makes up the employee experience. Glassdoor is delivering a deeper look inside the modern workplace by unlocking insights into how employees feel about diversity, equity and inclusion and by displaying employees’ differing sentiment and pay,” said Christian Sutherland-Wong, Glassdoor Chief Executive Officer. “Increased workplace transparency can show us where we are strong and where we are weak.  It can help job seekers discover opportunities where they can thrive, and it can support employers in creating more equitable workplaces and communities.”  

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How Glassdoor Is Shining A Brighter Light On Diversity & Inclusion And The “Unheard…

How do you envision the world? Unified, empowered and just? So do we. 

We created Glassdoor to give employees the opportunity to tell their stories about what it’s like to work at their companies –  but we understand that unfortunately not all stories are heard. As we examined and explored what Diversity and Inclusion (D&I) in the workplace means for underrepresented groups, we learned that many employees from marginalized groups – such as women, people of color, LGBTQ, and the disabled – feel the need to mask their identities at work, and often experience the emotional impact of being treated differently than their counterparts. 

Ultimately, like all of us, employees from underrepresented groups are seeking a true sense of belonging – a place where their full identity is not only accepted, but celebrated. These are “Unheard Voices,” each with their own story to tell.

In September, we launched a slate of new product features that shine a spotlight on the current state of diversity, equity and inclusion at companies. These features are part of Glassdoor’s public commitment to leverage its product and resources to help achieve equity in the workplace. As part of this effort, we asked you to help share your personal demographics across seven categories – race and ethnicity, gender, sexual orientation, parental and family caregiver status, disability, age, and veteran status. 

Unveiling New D&I Ratings & Salaries by Employee Demographic Groups

Today, we’re proud to unveil two new sections that expand on our Diversity & Inclusion features from last fall. 

The first allows you to view how a company is rated by different demographic groups.  If you’re a member or ally of an underrepresented group, or someone who values diversity, equity and inclusion, you’ll now see how a company rates by these various demographics before you take a job there. Where there’s sufficient data you can, for example, see how Black employees rate a company on Diversity & Inclusion or Career Opportunities. Then compare how White, Latinx and Asian employees rate the company in these same areas and assess any differences. 

D&I Ratings

The second new D&I feature allows you to assess whether and to what extent salaries are equitable at a company for various demographic groups. For example, where there is enough available aggregated data, you will be able to compare the salaries of men and women, and clearly see any gaps. 

D&I Salaries

If ratings and salaries by demographic groups are not yet appearing on a company’s Glassdoor page, it’s because we’re still waiting for sufficient demographic data to be provided by our users. As more and more individuals contribute their demographic info, you’ll start to see an increasing  number of ratings populated. 

So please join us and contribute your demographics too so we can bring increasing transparency to companies and move closer towards creating a more just and equitable workplace. 

To protect employee identities, we have aggregated and anonymized the data on our site. As a result, we will not display all the demographic data we have collected, especially if we are concerned that user anonymity could be compromised. 

New Research: Inside The Black Experience at Work

In addition to the new features, and in time with Black History Month, Glassdoor Economic Research published a preliminary analysis on how Black employees’ workplace satisfaction differs from other employees. The analysis shows overall company ratings by Black employees are below average: 3.3 rating compared to the Glassdoor average of 3.5 rating. This means that, overall, Black employees are less satisfied (3.3 rating) at work when compared to all employees (3.5 rating). Technology giant Apple  had the highest overall company rating among Black employees with a 4.2 rating. However, job satisfaction among Black employees varies widely by company. 

See the full analysis to explore how employees’ experiences compare across the 28 companies examined. We’ll be sharing similar insights for other underrepresented groups throughout the year. 

Take 30 Seconds to Help Support Equality: Anonymously add your demographic information at Glassdoor to help pinpoint pay gaps and diversity disparities in ratings and salaries.

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#BlackExcellence Profile Series: Meet Reginald Missouri, BUILD ERG Business Lead At Glassd…

To celebrate Black History Month, Glassdoor will highlight several influential Black employees within our BUILD ERG (Blacks, United, In Leadership and Development) across the customer success, content, engineering, product verticals throughout February. These leaders are diverse, passionate, and driven and are incredible examples of Black Excellence.

Meet Reginald Missouri, a solutions consultant at Glassdoor, and supports clients with data-driven insights that inform talent brand strategy. For nearly two years, he has supported both clients both domestic and international while based out of the Mill Valley headquarters. In addition to his day to day responsibilities, he has been a Business Lead pillar for BUILD for a year. 

In addition to his strong background in marketing strategy and text analytics, he also specializes in natural language processing technologies that provide sentiment analysis across unstructured data sources focused on employee branding. In his spare time, he enjoys reading, studying, spending time with his family, and occasionally traveling. 

We sat down for a Q&A with Missouri to learn more about his career trajectory, how he’s celebrating Black History Month and thoughts on what Black Excellence means to him.

Q: Share your career journey. What led you down the path of your current profession?

Reginald Missouri: My initial dream was to become a criminal defense attorney, as social justice has always been my passion. When I got accepted into law school, I realized the legal field wasn’t the right path for me, so I walked the earth a bit searching for my career calling. In 2004, I landed a gig as a webmaster (back when that was a thing), and Google Adwords was really starting to take off. I fell into the deep end with digital marketing, and that led to several opportunities, including becoming a panel speaker for Digital Marketing seminars for local businesses provided by AT&T Advertising Solutions. Through a culmination of providing subject matter expertise, consulting, managing a sales team, and acquiring new technical skill sets across the various organizations I joined, I discovered my passion for strategizing with businesses to deliver premium solutions to everyday problems for both businesses and consumers.

Q: Speak a bit about your cultural background. How has your heritage shaped your professional and personal journey?

Missouri: Culture is a fascinating thing for me because there was a point in my life when I valued being able to relate to other cultures more than my own. I have traveled worldwide and have lived in two different countries where I had to adapt to different cultural backgrounds. My view of the world has shifted in that while I still appreciate different cultures, I find value in fully embracing my own way of life, whether others can relate to it or not. My faith is a part of my culture, and I identify 100% as a Son of The Most High God and 100% as a Black man; both my faith and community have helped me along the way. I’ve had to fight through a unique set of challenges and adversity that impact me socially, economically, politically, and spiritually. If it were not for those before me who made a way to bring my unique attributes to the table, I wouldn’t be where I am today.

Q: Do you feel that Glassdoor has celebrated and supported your cultural identity and surrounding community, and if so, how has it successfully done that? If not, how could it do so better?

Missouri: Out of all the places where I have worked, Glassdoor definitely ranks at the top when celebrating and supporting my black cultural identity. I have had the privilege of seeing firsthand how Glassdoor helps its Black employees and gives input around how it is communicated internally and externally. The company has been successful in this regard. It shows through all the roundtables the company has sponsored, Christian’s (Christian Sutherland Wong, CEO of Glassdoor) responsiveness to our needs, workshops, book clubs, education panels, and enhancing recruiting efforts to hire more Black employees. As with most things, there is always room for improvement, but in general, I believe Glassdoor recognizes it can do more and is already working towards that.

Q: What does Black History Month mean to you, and how are you planning to celebrate this year?

Missouri: Black History Month is a time where I reflect on the accomplishments and achievements of Blacks in America. Our community has made a huge contribution historically and continues to influence our nation through pop culture, fashion, politics, sports, music, entertainment, science, technology, and so much more. With the ongoing misrepresentation of Black people in the media, it is easy to overlook these contributions. Black History Month serves as a small reminder of who we are and how we should be represented throughout the year. While not restricted to just February, I will be focusing on supporting Black-owned businesses and continuing self-education. 

Q: This month’s Black History Month’s theme is Black Excellence. How do you define Black Excellence?

Missouri: Black Excellence is the outcome of a people that have been historically disenfranchised, oppressed, hated, discriminated against, and despite all of that, continues to successfully rise against all odds to be the very best it can be. On an individual level, it’s the best version of you while overcoming the unique and ongoing obstacles the Black community faces.

Q: How do you feel about being the Business Lead for Glassdoor’s BUILD ERG? How is BUILD positively impacting Diversity & Inclusion at Glassdoor? 

Missouri: Being a Business Lead for Glassdoor’s BUILD ERG has been a learning experience. It has helped me understand my own strengths and allowed me to build relationships with people outside of my team. In my time serving as Business Lead, I have discovered a genuine desire by the company to understand Black employees’ issues better. It is refreshing to see the support from the many conversations BUILD and the company have had. Although BUILD is one of the newer ERGs, it continues to positively impact Diversity and Inclusion at Glassdoor by pioneering the means to assess what all people of color are dealing with in the workplace and collaborating with other ERGs in finding a viable solution for everyone.

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#BlackExcellence Profile Series: Meet Andrea Johnson, BUILD ERG Co-Lead At Glassdoor

To celebrate Black History Month, Glassdoor will highlight several influential Black employees within our BUILD ERG (Blacks, United, In Leadership and Development) across the customer success, content, engineering, product verticals throughout February. These leaders are diverse, passionate, and driven and are incredible examples of Black Excellence.

Meet Andrea Johnson, a senior manager on the customer success team and co-chair of BUILD (Blacks United in Leadership & Development) at Glassdoor. Her passion for people’s shared experiences and the celebration of diversity have been driving forces in her professional and personal history. As a child of a white mother, a nurse, and human rights advocate, and a black father, a business entrepreneur, her childhood was filled with cultural exploration, social activism, and inspiring mentors from all walks of life. Those interests led to defining life experiences such as travel and volunteer work, shaping the personal brand of leadership she holds today. Johnson prides herself on leveraging and interweaving her unique background to advocate for change and empower those she leads. 

After graduating from Sonoma State University with a bachelor’s degree in Business Administration, she ultimately landed in Glassdoor’s Customer Success department, where she has been since 2014. During her time at Glassdoor, Andrea has moved from front-line client services to the leadership team by creating novel processes and playbooks to address both revenue growth and new business generation. In 2020,  she founded Glassdoor’s Black employee resource group (BUILD) and has served as its co-chair since its inception. 

We sat down for a Q&A with Johnson to learn more about her career trajectory, bi-racial background and thoughts on what Black Excellence means to her.

Q: Share your career journey. What led you down the path of your current profession?

A: Reflecting on this, I can see that my path definitely hasn’t been anywhere close to straight! At the end of high school and college, I dabbled in food service, a disability resource center, a teen center, and my longest stint was at Barnes & Noble as a bookseller (I still love reading). After graduating, I went into retail management (Kohl’s) and then into a Licensed Relationship Banker (Chase Bank) role before deciding to take a year off and travel internationally, staying in hostels and doing work exchanges. When I came back, I tried to be intentional about my next job: I wanted to do something I felt passionate about gave me some personal satisfaction. Glassdoor’s mission really resonated with me, so I made a lateral move to join as an Associate Customer Success Manager back in 2014. Admittedly I was nervous about something that felt like I wasn’t moving upward in my next career step, but I feel like it really paid off: I am still passionate about what I do and have been growing in my career here ever since. I suppose the common theme with all of these jobs is a passion for helping and working with people.

Q: How has your biracial background shaped your professional and personal journey?

A: I was talking to a good friend of mine about this recently, and he said, “Wow, it’s like your superpower!” I laughed, but it definitely made me reflect on how much I love my biracial identity. I see racial and social issues deeply from two distinct perspectives, and that view shapes my daily life and how I advocate for change. I try to leverage my history and experience in the way I lead at work and how I interact with people in my community. However, I would add that as much as I embrace my heritage, existing at the intersection of identities can also be very challenging. Sometimes it feels lonely: a feeling that my opinion or experience is always just outside the group’s norm. Learning about other people’s stories, cultures, and backgrounds is my passion, which likely stems from wanting the nuances of each person’s identity to be recognized in the same way I want that for myself. It’s important for all people to “find their tribe.” For me, that has meant actively seeking out those shared biracial experiences, in addition to celebrating both sides of my ancestry individually. 

Q: Do you feel that Glassdoor has celebrated and supported your cultural identity and surrounding community, and if so, how has it successfully done that? If not, how could it do so better?

A: Glassdoor is on a journey towards increasing belonging and inclusivity, as well as acknowledging and embracing diversity. While I think we’re still a way off from that goal, I can say that I have never worked for a company trying as hard to get there. The biggest thing we can all do is keep challenging our own biases and preconceptions, trying to ensure that all people have a seat at the table and the space to have their voices heard. 

Q: What does Black History Month mean to you, and how are you planning to celebrate this year?

A: This month is my reminder to remember, with intention: from historical icons, like Rosa Parks or Martin Luther King Jr, to the loving and empowering figures in my personal life, like my father, Mama Hall, and Reverend Coffee. These people, and the experiences I had with them, shaped my upbringing and taught me to be proud of being Black. They also taught me to keep dreaming, be the best I can be, and keep fighting to move us forward. I plan to celebrate by honoring these memories and motivations. I am also looking for new ways to connect with folks in my community during the month — COVID has certainly made it harder this year!

Q: This year’s Black History Month theme is Black Excellence. How do you define Black Excellence?

A: When I was young, my father gave me a laminated copy of these words:

Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, Who am I to be brilliant, gorgeous, talented, and fabulous? Actually, who are you not to be? . . . Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people will not feel insecure around you. We are all meant to shine . . . and as we let our own light shine, we unconsciously give others permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.” –Marianne Williamson. A Return to Love: Reflections on the Principles of “A Course in Miracles” (1992)

For years these words have been attributed to Nelson Mandela, and it wasn’t until recently that I learned they actually were written by someone else! Nevertheless, these words inspire the way I think about Black Excellence: to be bold, beautiful, and powerful, despite the challenges we face, to celebrate everything that makes us unique and what unites us in our humanity.

Q: How do you feel about being the Co-chair for BUILD? How is BUILD positively impacting diversity and inclusion at Glassdoor?

A: My work with BUILD has truly been an anchor for me during the pandemic, the murder of George Floyd, and Glassdoor’s recent business restructure. When the world seemed upside down, I felt grounded in the work we were doing. I am so grateful to partner with the most incredible group of leaders, both in BUILD and Glassdoor’s other employee resource groups. They are intelligent, passionate, courageous, creative, open, empathetic, and supportive. Don’t get me wrong, it’s A LOT of work, but it feels like it’s the right kind of work. We push each other to be better people, show up for each other, and challenge the status quo, and because of that, we are building something better for Glassdoor. 

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#BlackExcellence Profile Series: Meet Ron Brown, BUILD ERG Education Lead At Glassdoor

To celebrate Black History Month, Glassdoor will highlight several influential Black employees within our BUILD ERG (Blacks, United, In Leadership and Development) across the customer success, content, engineering, product verticals throughout February. These leaders are diverse, passionate, and driven and are incredible examples of Black Excellence.

Meet Ron Brown, a senior content and community fraud associate at Glassdoor. Starting his third year remotely in  Uniontown, Ohio, Brown works with Glassdoor’s talented fraud team helping to remove and prevent fraudulent activity from appearing on Glassdoor’s content pages. He enjoys helping to maintain transparency for job seekers who are searching for the right employer to join. In addition to having a full workload, he’s also the education lead for BUILD and is passionate about working side by side with BUILD leadership to create a model for allyship.

Ron is inspired by his wife, children, and his best friend and dog Kosar. We sat down for a Q&A with Brown to learn more about his career, his plans to celebrate Black History Month, and thoughts on what Black Excellence means to him. 

Q: Share your career journey. What led you down the path of your current profession?

A: I actually never imagined myself wanting to work in the tech industry; I always wanted to be a sports anchor/ reporter. I worked at a small local station in Ohio for a few years while working as a retail manager. I eventually ended up doing criminal background checks. I really liked the investigative nature in that field, and my wife saw that Glassdoor was looking for someone in fraud.  I loved everything about the job description and was also excited that this would be a continuation of helping people find a job or career that they were looking for.  

Q: How has your cultural background shaped your professional and personal journey?

A: I grew up in a very diverse area and always valued that. I was lucky enough to have a great foundation with a mom and dad that taught my sister and me to love our skin color and who we are and be comfortable and proud about what makes us who we are.  I learned early that being a black male, I would have to work harder than others to get the same opportunity. I also learned that I would be the only person of color in many situations and that my opportunities professionally might open the door for other people like me. I had great black mentors early in my career and hoped that I could return the favor to others in my community one day. 

Q: Do you feel that Glassdoor has celebrated and supported your cultural identity and surrounding community, and if so, how has it successfully done that? If not, how could it do so better? 

A: I feel like Glassdoor is trying to do the best they can to showcase diversity as a whole.  I’ve never worked anywhere where this much has been done to foster a sense of community and cultural belonging.  I think we have a long way to go, and it won’t be easy, but where there is a will, there’s a way. The best thing that Glassdoor can do is empower its employees by giving them opportunities and time to explore diversity and inclusion. If Glassdoor provides the space, then it will be up to individuals to walk through the door. 

Q: What does Black History Month mean to you, and how are you planning to celebrate this year? 

A: Black History Month is a time to reflect on how far we have come and remind me how much work needs to be done. It seems like we’ve come so far, but my parents lived in a lifetime where there were restaurants they couldn’t eat at and water fountains they couldn’t use. It’s good that we have come so far, but I feel like I owe it to those before me to share black people’s stories and accomplishments. Black people are so diverse, amazing in so many ways; this needs to be shared.  As far as a celebration, I plan to support one local black-owned business in the area every week of the month.  Also just making myself available for others that might have questions. 

Q: This month’s Black History Month’s theme is Black Excellence. How do you define Black Excellence?

A: Black Excellence is an experience! It’s a 22-year-old poet with the ability to empower others with pride.  It’s a biracial little girl that becomes the first woman to be vice president of the United States.  It’s my nephew that can decide one day to study the history of the Tuskegee Airman and impress their historians when he meets them. It’s a group of people that can’t be pigeon held into one stereotype.  Black Excellence is constantly expanding the boundaries of what it’s like to live the black experience.  Black excellence is a charge to be great. 

Q: How do you feel about being the Education Lead for Glassdoor’s BUILD ERG? How is BUILD positively impacting Diversity & Inclusion at Glassdoor? 

A: It’s difficult, but it’s amazing to be in a room with so many ultra-talented people. It’s an honor to join them and provide information to people within and outside my culture.  The best parts are working with the other ERG’s and expanding my knowledge, and embracing our shared interests, struggles, and hopes. BUILD is positively impacting Diversity & Inclusion by providing a forum for black people while reaching out to the rest of the glassdoor community with conversations and events that celebrate our diversity and embrace the similarities we all have, also about promoting a different image for the black community than what many people may generally see. 

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