Introducing Career Coach in Microsoft Teams for Education

The events of the past year have had an immense and likely long-lasting impact on the global economy, the job market, and education systems. Last year, Microsoft and LinkedIn committed to an ambitious goal of helping 25 million job seekers around the globe get the skills they need to land a job in the digital economy. We exceeded that goal, reaching over 30 million people—but we know there is still a lot more to do, especially for higher education students. To be successful, students not only need the right skills, but also insights into the job market in their fields as well as guidance from connections and peers.

To support higher education students and institutions with workforce readiness, we are excited to announce Career Coach in Microsoft Teams for Education, powered by LinkedIn. Career Coach will provide personalized guidance for higher education students and help them navigate their career journey. It will be available to higher education institutions to offer to their students beginning in May 2021. See Career Coach in action on April 22 at the virtual event, “Higher Education Reimagined.” Save the date to attend this free event!

Career Coach supports students from their first day of higher education, and throughout their time at the institution. It will assist them in identifying career goals aligned with their passions, interests, and strengths. It will also help them find opportunities to develop real-world skills and connect them with alumni, peers, and faculty who can support them on their career path.

Many of today’s higher education students are concerned about their future. When the Class of 2021 graduates, they are likely to face an uncertain and challenging job market. According to EIU survey data (2020), 46 percent of students report being extremely concerned about getting a job after graduation, and over half said they had lost confidence in the value of a university/college education.

Higher education institutions are facing increased challenges as well. Some colleges and universities are seeing a decrease in applications and enrollments due to students losing confidence in the value of a university or college education. A recent survey of 2,200 teenagers showed that half were questioning the value of a traditional ­­four-year college experience and were open to alternative paths to careers.

Offering personalized career guidance that equips students with real-world skills can help institutions not only demonstrate positive employment outcomes, but also encourage new student enrollment and persistence through graduation. However, career services departments are not always scaled to provide personalized guidance to all students. ​This is where Career Coach comes in.

“Career Coach is embracing innovation and technological change, enhancing skills to enable our students to be resilient, innovative, and globally connected—capable of coping with technological and other transformational changes ahead for the future of work.” says Eleanor Donoghue, Head of Career Services at University College Cork. “Students can learn at their own pace, in their own time and be supported on their bespoke career development pathway.”

Students can access Career Coach to harness the power of LinkedIn to answer questions, like: What skills do I already have? What career options are out there? What new skills do I need for the job I want? What is the job market for my preferred profession? What paths have others in this profession taken?

Institutions can offer their students access to Career Coach within Microsoft Teams, a collaboration platform many higher education institutions are already using today. Teams provides a space for faculty and students to chat, collaborate on documents, attend lectures and meetings, and access their apps—all in one place. With the addition of Career Coach provided by their school, students will have a personalized career advisor in the same place they manage all their work.

Career Coach provides faculty and staff advisors with a deeper understanding of students’ skills and career goals so they can align curriculum development with student interests and job market trends. It allows institutions to bring together their course offerings with in-demand industry skills, connect students with real-world experiences, introduce them to a network of peers and alumni, and help them learn how to get the most out of LinkedIn.

Institutions that have a LinkedIn Learning* campus agreement can provide students access to LinkedIn Learning’s full 16,000+ course library, ensuring they can seamlessly identify and grow the skills needed to stand out in today’s job market. Students can also find learning resources in Microsoft Learn to prepare for industry-recognized Microsoft certifications. Career Coach also helps them track progress toward their goals and learn about the career journeys of alumni. 

To learn more about how Career Coach works, check out this demo to see the app in action. And stay tuned for details about how Career Coach can help your institution guide students and bring together the curricula, skills, and networks that will guide students toward fulfilling their career goals.

*Requires Career Coach + LinkedIn Learning

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Navigating disruption: Spotlight on social-emotional learning

Just over a year ago, COVID-19 disrupted the educational journeys of 1.6 billion students around the globe and changed how we live, work, socialize, and learn. Today the world continues to navigate the economic, public health, and humanitarian challenges the pandemic caused. Throughout the disruptions, the incredible efforts of K-12 teachers and higher education faculty and staff have rapidly accelerated innovations and advances in hybrid and remote education that seemed years away. Meanwhile, the social-emotional aspect of learning has come into the spotlight.

Educators have long recognized that social-emotional skills are fundamental for academic achievement, creativity, citizenship, and workforce readiness. Research conducted by McKinsey & Company, “The Class of 2030 and life-ready learning,” found that students will be better prepared for future challenges if they have strong social-emotional skills. “Emotion and Cognition in the Age of AI,” a study conducted by the Economist Intelligence Unit, likewise highlighted the importance of emotional well-being for student success, and showed that approaches to support it are in high demand but low supply. A majority of teachers (64 percent) wanted to support student well-being through social-emotional learning (SEL), but they felt they lacked resources and time to do so.

Now, after a year of disruption and change, a new survey from YouGov shows that teachers consider social-emotional learning an even higher priority than ever before.

Teachers consider social-emotional learning an even higher priority than ever before
Teachers consider social-emotional learning an even higher priority
than ever before

As education is being reimagined for the future, education institutions are bringing several key elements together into a holistic approach, the “5S framework,” that:

  • prioritizes student centricity
  • focuses on critical skills
  • promotes social learning
  • provides a safe and secure environment
  • is scalable and can reach hundreds, thousands, and millions of students

To help students navigate the challenges of remote and hybrid learning, teachers report that they need information about what complexities students face, their emotional state, and what motivates them.

Teachers need information to support their students.

Education technology can help teachers connect with and better understand their students, as well as facilitate students’ development of social-emotional skills.

Communication tools such as Flipgrid and Microsoft Teams are social by design, secure, and provide creative and fun ways for students to express themselves. Features in Teams such as Praise badges give teachers and students more ways to recognize and celebrate one another, Education Insights helps teachers and educators understand and respond to student needs, and Reflect in Teams helps students to identify and label their emotions.

Reflect can build students’ emotional vocabulary and improve their ability to recognize and understand how their emotions may impact their learning. In addition, it can help teachers better identify the needs of individual students.

Starting in April, educators will be able to easily post Reflects and see classroom responses over time through Education Insights. 

In addition to Microsoft Teams, there are other best practices, Microsoft partner solutions, and strategies to support social-emotional learning. You can visit the Microsoft Education social and emotional learning page, where you’ll find the SEL Learning Path as well as ideas for using products like Flipgrid and Minecraft Education Edition in remote, hybrid, or in-person learning environments. Flipgrid fosters creative discussion and helps students express themselves through video in an engaging social environment. Using Minecraft Education Edition, students identify their strengths, learn to negotiate with others, and develop leadership skills. Mindful Knight, a freely available Minecraft Education Edition world, teaches specific mindfulness strategies in an immersive setting.

For more best practices and to celebrate the incredible work of teachers and leaders who are transforming education, join us at Microsoft E2 | Education Exchange. Everyone is invited!

We’re excited to have Andreas Schleicher, Director for the Directorate of Education and Skills for the OECD, opening the second day of the event by sharing some of the latest research on social-emotional learning. And after his presentation, you’ll have the opportunity to further your professional development with tracks led by Microsoft Innovative Educator Experts and Microsoft Showcase School leaders. The student engagement and well-being track explores topics including creating virtual field trips with Flipgrid, keeping kids secure online, and how you can support SEL with Microsoft tools. Learn more and register to be a part of it!

And because parents, guardians, and families are a critical part of students’ learning journey, teachers can direct them to the parent, family, and guardian’s guide for a deeper understanding of the importance of SEL.

The future is unpredictable. Social-emotional skills help us better navigate complexity, ambiguity and change, and minimize the negative effects of disruption. The changes of the past year have highlighted the importance of personal connection, accelerated the integration of technology in the classroom, and amplified the role of teachers. It’s encouraging to see the dedication to moving learning forward to a future where all students have the opportunity, support, and tools to be creative, confident, and optimistic learners, realizing their full potential. Thank you for your commitment to learners everywhere and for being part of the Microsoft Education community!

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Get the latest education news, delivered straight to your inbox

There’s a lot for educators to keep up with, like new technologies, upcoming events, students’ emotional and academic needs, and professional development. Luckily, managing all of that gets a little easier with the Microsoft Educator Center monthly newsletter, which shares the latest information about Microsoft Teams, Flipgrid, Minecraft, and more.

This valuable collection of time-saving tips, creative lesson ideas, tech insights, and learning opportunities helps educators support student learning while enhancing their own skills and knowledge. Plus, it’s a quick read, with skimmable text and convenient links to more in-depth information.

Content that’s useful, actionable, and inspiring

The newsletter covers all grade levels, from kindergarten through higher ed, and subjects from STEM to SEL. It includes immersive activities, student workshops, virtual events, support resources, and online classes to help educators further their own skills.

For example, they might learn how to take students on a virtual field trip with Flipgrid events, get a link to a free demo experience from Minecraft: Education Edition, or access a library of student workshops like virtual museum tours and book readings.

They’ll also get the latest on Teams features, video tutorials, upcoming events, and special offers—all especially helpful for educators during remote and hybrid learning.

Check out highlights from the latest newsletter

BettFest now on-demand

Free on demande sessions, replay the best of BettFest

Thanks to all who joined us for BettFest 2021 live! If you couldn’t attend the live event, you can still find much of the content online, available for on-demand viewing.

While you’re there, check out the Microsoft Hub for exclusive partner resources, free product demos, on-demand content, and more.

Microsoft Teams resource center

Teams is one tool that can help with educators’ administrative and classroom tasks, save teachers time, and teach students future-ready skills. Learn all the ways that Teams, alongside other Microsoft 365 tools, can help you, and how to get the most out of its many capabilities. Access resources to help you streamline your work today.

Tracking trends with Insights

Quickly identify assignment and grading trends

See how students are progressing with assignment and grading trends in Insights. Use the data to identify students who could use some extra support. Take a closer look with the demo linked above.

Digital activity report

An Insights digital activity report can tell you how active students are in Microsoft Teams. It shows when a student opens a file, visits a channel, attends a meeting, and more. Watch the tutorial above to see it in action.

Take teaching to the next level

Microsoft’s free educator newsletter can help boost productivity, efficiency, creativity, and professional development. To get started, sign up today.

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Engaging new presentation features in Microsoft Teams

Keeping students focused on learning can start with an engaging presentation. Today, we’re kicking off Microsoft Ignite, an annual event held virtually this year, with some exciting new Microsoft Teams features to help presenters deliver impactful presentations and provide meeting participants with dynamic experiences to keep them engaged.

Dynamic view intelligently and dynamically arranges the contents and participants in your meeting for a better viewing experience. In addition, the participant gallery automatically adjusts when the meeting window is resized.

The new Presenter mode empowers presenters to customize how their video feed and content appears for the audience. Our first mode, Standout, shows the speaker’s video feed in front of the shared content. Next, Reporter mode will show content as a visual aid above the speaker’s shoulder just like during a news segment. Third, Side-by-side mode will show the presenter’s video feed alongside their content as they present.

Educators will have the ability to disable video for students, either for individual students or for the entire class. This will help protect synchronous classes from unwanted disruptions and help keep students focused.

Educators will have the new option to download Attendance Reports after a class meeting is over in the meeting chat and channel thread. Only the meeting organizer has access to the Attendance Report, which will cover Join Time and Leave Time, Email Addresses, along with the class Duration so educators can more easily track student attendance and engagement.

Learn more about all these awesome new capabilities coming soon to Teams and if you’re not already using Teams, sign up for free to get started today.

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Microsoft Teams meets pedagogy with FeedbackFruits

Keeping your classroom organized and your students engaged can be challenging—especially in these times of remote and hybrid learning. With lots of ways to help you focus on what matters most, Microsoft Teams is a great foundation wherever you’re teaching. And tools from Microsoft Education partner FeedbackFruits can help take your online classes and lectures to the next level.

With research-based pedagogical tools co-created by educators, the FeedbackFruits Tool Suite builds on the capabilities of both your learning management system (LMS) and Teams. FeedbackFruits Tool Suite of nine tools, which serves grades from K-12 to university level, has a similar look and feel to Teams, making the tools easy to learn and use for both educators and students.

Fully integrated with Microsoft Teams

For Jeroen Mulder, I-Coach at Nova College in the Netherlands, there’s a big benefit to the Teams integration with FeedbackFruits. “I’ve noticed that once teachers learn how to use the tool, they find it quite simple to use in daily lessons,” he said. “And students are no longer required to remember various passwords, sites, and where to find learning materials, removing one boundary in learning for students.”

“With this integration we can enhance learning and teaching and truly augment the existing experience in Microsoft Teams,” added Marina Brinkman-Staneva, a senior lecturer at Breda University of Applied Sciences. “As a result, the digital classroom becomes more than just a place to meet.”

Marina Birkman holding a lightbulb
Marina Birkman, Senior Lecturer at Breda University of Applied Sciences

No more one-way lectures

With FeedbackFruits, recorded lectures allow students to set their own pace and save teachers time, while inline questions and discussions boost interaction and stimulate peer-to-peer learning. Just as important, you can monitor the conversations and lend your expertise.

Students can also review each other’s work in Teams, which can help them develop teamwork skills and improve the quality of group assignments. Educators can also gain in-depth insights on students’ learning progress and address issues with contributions to group assignments.

For Mulder, using Teams with FeedbackFruits was a great way to engage his classroom. “The students seem to be more engaged because the videos and presentations are more interactive,” he said. “This stimulates active learning, which helps students in gaining, remembering, and applying new knowledge and skills.”

Jeroen Mulder teaching
Jeroen Mulder, I-Coach at Nova College

All the tools you need

FeedbackFruits tools are built around key pedagogical themes so you can focus more on teaching, and less on tasking:

  • Peer feedback tools structure and streamline the process of students reviewing skills or work from their peers. You specify criteria and set instruction deadlines, then the entire peer allocation process is automated. This allows students to peer-assess each other’s draft reports before submitting, or provide feedback on their peers’ collaboration skills.
  • Interactive study material tools enhance the process of consuming articles, videos, or podcasts so that students aren’t just passively consuming content. These tools add interactivity and foster social learning by asking students to add comments in readings or videos prior to a lecture.
  • Online discussion tools encourage critical and reflective thinking and help generate dialogue with peers with explicit, step-by-step instructions for having a meaningful dialogue. This allows you to organize an open-ended, formative, or summative discussion at scale.
  • Interactive classrooms tools are built to foster engagement in class by adding interactive questions to existing PowerPoint slides. They provide a low-barrier solution that prevents students from passively attending your lectures.

These are just a few of the nine tools and thousands of learning activities available with FeedbackFruits, all shaped by experts, based on evidence, and designed to spark student engagement.

To learn more about how Microsoft Teams and FeedbackFruits work together to enhance the teaching and learning experience, check out this teacher perspective webinar. You can sign up for Microsoft Teams on our website, and find FeedbackFruits in the Microsoft Store.

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Prioritize student well-being with Reflect in Microsoft Teams

All students need an inclusive, supportive space to learn and navigate different challenges—both in the classroom setting and outside of it. This is especially valuable in remote or hybrid learning environments, where social cues may be harder to detect. At BettFest 2021, an annual global event held virtually this year, educators discussed the importance of creating open communication with students to better understand their social and emotional health.

That’s the idea behind Reflect, a free app coming this spring to Microsoft Teams, that uses polling to help educators strengthen relationships with students and gain insight into their well-being. Reflect, which will also integrate with Education Insights, enables educators to share questions designed to support social and emotional learning. These can be specific questions like, “How are you feeling about the material we covered today?” or more routine check-ins like, “how did this week feel for you?” Educators can customize poll settings for different topics and privacy preferences.

The polls, which can be added to a class team, allow educators to open a dialogue with students, invite them to share their feelings, and offer the support students need to be creative and confident learners. With Reflect, the school community can foster connection, empathy, and community-building communication by reaching out and inviting students and colleagues to express themselves regularly.

Learn more about Reflect and other Teams features that were highlighted at BettFest 2021. If your school does not already have Microsoft Teams, don’t miss out—sign up for free today.

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20 ways classrooms came together in 2020 with Microsoft Education

This year, we saw millions of classrooms come together in unexpected ways. While it might not have been easy from behind a mask or computer screen, everyone in the Microsoft Education community—from principals and teachers to students and parents—have shown flexibility and resilience this year. The community has worked together to create engaging and inclusive learning environments, support one another, and even have fun. As we reflect on the year, we’re sharing 20 highlights from Microsoft Education in 2020, and the technology that helped us get through it together.

Bringing the online classroom to life for students

  1. It’s important for students to see their teacher and classmates at the same time during remote learning. That’s why Teams expanded to a 7×7 Gallery View, allowing up to 49 students to be visible on video at one time.
  2. Another way to mimic the classroom setting is through Together Mode. An alternative to Gallery View, this feature has brought students out of their individual tiles and transported them into a shared setting—whether that’s a virtual auditorium, conference room, or coffee shop.
  3. A smaller setting can also help foster student participation. Breakout Rooms have helped students work within smaller groups for a discussion or assignment, just like they would in an in-person classroom.
  4. The new Spotlight feature has allowed teachers to control the main video feed that students see during class. This can help students focus on the presenter, rather than on the many faces on the screen.
  5. It has also been critical to provide students with the right devices during remote and hybrid learning. Windows 10 devices have been crucial in giving reliable, secure technology to learn from anywhere.

Staying organized and productive while teaching and learning from home

  1. Education Insights in Microsoft Teams uses at-a-glance data views to catch teachers up on their students’ activity, from turning in assignments to engaging in class conversations. The Insights dashboard can save teachers time in planning, giving feedback to students, and providing help.
  2. Microsoft Lists have made it easy for both teachers and students to stay organized, assign responsibilities, manage their schedules, and more. These virtual to-do lists provide a simple and smart way to make sure everyone meets their deadlines.
  3. Teachers can use the Rubrics tool in Assignments to create customizable, reusable rubrics. These help students understand the criteria they’ll be graded against and enable teachers to better evaluate their students’ work.
  4. Assignment Notifications have allowed teachers to notify students about upcoming assignments, giving teachers more flexibility in how they choose to communicate with students and assign them projects.

Supporting students and developing their social-emotional learning

  1. Technology can play a key part in developing social-emotional learning (SEL) from home. SEL-specific Praise Badges and Stickers have helped teachers recognize student social skills, grow emotional vocabulary, and give valuable recognition to the daily wins in their students’ learning.
  2. It can be difficult to gauge well-being during remote learning, but with tools like Reflect Messaging in Teams, educators can create a quick check-in to get insights on their students and offer support as needed.
  3. To spread positivity and encouragement, teachers can share Kindness Cards with students. Each virtual card has ideas, reminders, or inspiration that teachers can use to model kind behavior.
  4. Many milestone moments for students, like graduation ceremonies and sports finals, were cancelled this spring. Graduation Kits gave students a chance to virtually celebrate their accomplishments at the end of the school year, and Orientation Kits helped students with the return to school through online welcome and information sessions.

Preparing students for the future while still having (virtual) fun

  1. Many summer camps were canceled due to social distancing recommendations, so Microsoft created Passport to Digital Fun, a free virtual summer camp with weeks of interactive workshops. We also created winter camps to keep students engaged and learning during the winter break.
  2. Students from around the world imagined solutions to some of today’s most pressing issues through a virtual coding competition with Minecraft: Education Edition.  
  3. To keep students engaged during online learning in other ways, we hosted multiple events such as Global Learning Week, Hack the Classroom, Hour of Code, Imagine Cup Junior, and Global Read Aloud, each attended by thousands of students and educators from around the world. Teachers have also been empowered to create their own virtual events through Flipgrid, which offers advanced features such as augmented reality and video blogs.
  4. We participated in incredible partnerships to help make online learning fun for students. Learn more about our exciting collaborations with NASA, Wonder Woman 1984, the Smithsonian museums, and Space Jam: A New Legacy.

Building community among educators

  1. We’ve been inspired by educators’ drive to learn and grow amid this year’s challenges, including through Microsoft Innovative Educator (MIE) programs. This community of educators has continued to thrive as teachers shared their experiences and resources.
  2. Throughout the year, we participated in a variety of in-person and virtual events for teachers, including BETT, EDUCAUSE, Education Transformation Summit, and ISTE20 Live. Each of these events helped educators find community, support, and resources during an unpredictable year.
  3. Global connections were perhaps more important in this year than any. Microsoft continued to build connections with educator communities, seeking to empower teachers with training resources through the Microsoft Educator Center and events like the Global Training Partners Summit, where Microsoft-trained educators help others around the world meet their unique challenges.

We will carry each of these highlights with us as we look to 2021, and hope you will too. We are optimistic about what the next year will bring for the Microsoft Education community—and know that we will continue to learn and grow together.

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The acceleration of hybrid learning for higher-ed students and faculty

Before COVID-19 disrupted the education journeys of more than 1.5 billion students around the world, higher education institutions were already exploring ways to grow enrollment, reach more students, and better engage the “digital natives” of Generation Z. Though the need to move online created challenges, it also inspired solutions that will have long-lasting effects on higher education. According to the Economist Intelligence Unit (EIU), educators believe the pandemic has accelerated the evolution of virtual education by ten years. “We’ve been entering a new paradigm for the last decade and COVID-19 has just expedited this progress. It provided gasoline to trends that were already underway,” said Michael Horn, co-founder of Clayton Christensen Institute for Disruptive Innovation.

83 percent of higher-ed faculty members believe courses will be conducted mostly online this term, and 62 percent say they will be online for the coming academic year. @TheEIU
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In an effort to better understand the impacts of the current dynamics on higher education institutions, staff, faculty, and students, Microsoft Education partnered with the EIU on a new paper: “Bridging the Digital Divide to Engage Students in Higher Education.” The EIU conducted surveys and interviews with faculty and students in the US, UK, Australia, and Germany, as well as with global higher education experts.

Insights indicate that rather than being a short-term solution, remote and hybrid learning are likely to be a future operating model for many higher education institutions alongside on-campus programs. Though more than 80 percent of faculty members surveyed said that less than half of their institution’s courses were online prior to the pandemic, one-third of them report that their institution will permanently add online options for all or most courses moving forward. The expanded availability of virtual learning will require increased investments in technology and additional training for faculty, but these investments, along with more flexible learning programs, could make higher education more accessible and equitable, with learning supported by technology that addresses the needs of diverse learners and flexible programs with schedules that work for students with other obligations. The increased opportunity for remote attendance will serve to broaden institutions’ geographic reach as well, drawing students to the most innovative programs rather than simply the one closest to home.

There is a difference in perspective between faculty and students on preparedness for remote learning. While 85 percent of faculty members surveyed reported that they felt prepared to meet student needs effectively with the resources they had available, more than 60 percent of students shared that they did not feel mentally or academically prepared for the academic year of fall 2020. And almost half of students claim the pandemic has worsened their ability to remain focused and engaged.

85% of faculty feel ready to meet basic student needs

Education experts say that the pandemic has caused students to be stressed, anxious, financially challenged, and socially isolated. According to a study carried out by Hope College in July 2020, 60 percent of the 38,000 students surveyed reported experiencing basic needs insecurity.

Douglas Harris, non-resident Senior Fellow, Brown Center on Education Policy said, “The current situation is pushing faculty to realize that at the very least, students are not going to be able to learn in their class if they’re suffering in other ways.”

John Hattie, Professor and Director of Melbourne Education Research Institute, pointed to the sense of isolation and lack of social connection that students are feeling: “One of the biggest factors that influences student engagement and performance is their sense of belonging in their higher education experience. This is what has suffered the most as a result of COVID-19. They no longer have the same sense of belonging that they used to have.”

To foster a greater sense of connection, experts recommend that instructors go beyond simply delivering lectures online, and instead create more opportunities for active learning and engagement. Innovative schools like St. Edward’s University already use virtual anatomy, virtual internships, virtual counselling, and virtual student teaching, says Dr. Rebecca Frost Davis, Associate Vice President of St. Edward’s University. One teacher even set up a virtual crime scene using 3D cameras, allowing students to go places they couldn’t normally go. “The students who had done the simulation first did better because they weren’t distracted by things when they were learning,” says Dr. Davis.

“The key to making active learning work online is to leverage groups and technology to make students accountable and give them ‘skin in the game’ to do the work.” —Michael Horn, Clayton Christensen Institute for Disruptive Innovation…
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Collaboration tools like Education Insights in Microsoft Teams can help instructors identify students’ needs and adapt their material for maximum impact. Dr. David Kellerman of the University of New South Wales says, “Insights for classroom Teams… has helped me connect with struggling students on a personal level, and to understand the broader trends in my classroom. Every teacher, professor or instructor on Teams has something to learn from Insights.”

Additionally, social activities such as orientations, graduations, and other traditions can be presented virtually to create more opportunities for socialization and connection. Resources such as this e-book and virtual graduation toolkit have ideas and tips for bringing events online. Beyond webcams and chat rooms, there are other creative ways to reimagine in-person gatherings, including building virtual versions of campuses in Minecraft to host in-game meetups and ceremonies.

Today’s higher education students are primarily Generation Z, a generation that is comfortable with technology and who expect it to be a part of their learning experiences—93 percent believe that remote learning will benefit their education. But they are also very clear about what they are looking for: they want their institutions to put their needs first by providing physical and virtual security, and they want to learn skills that will help them succeed in work and in life. “There is a push for higher education in the United States particularly to show greater value and a return on investment. As a result, students are looking for the best value in terms of what they are getting from their higher education and what they will be able to do in the workforce,” says Dr. Stella L. Smith, Associate Director, MACH III Center, Prairie View A&M University.

As higher education leaders work with instructional designers and professors to reimagine courses and fine-tune pedagogy, students and faculty agree that the pandemic is transforming higher education. With cooperation and creativity, this accelerated evolution can enhance student experiences through integration of emerging technologies, such as virtual and augmented reality, and create new revenue opportunities for colleges and universities as they develop innovative options for students to pursue lifelong learning with flexible course schedules or micro-masters from different higher education institutions.

For a summary of key takeaways from the report, see the “Strengthening student engagement ​through hybrid education” infographic, and for full details, read the paper.

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