Some leaders consider listening a soft skill (maybe even overrated), others may consider themselves good listeners, and some know it’s a skill they need to work on. Regardless of where you fall on the spectrum, one thing is certain: a big part of your job right now is to listen.
Part of what’s changed as we all live through the COVID-19 outbreak and civil unrest is the urgent need for leaders to listen to their employees and understand the challenges they face as they deal with today’s uncertain and ever-changing situation.
Listening is One of the Most Important Things You Can Do Right Now
Kathleen Houlihan is a leader in workforce innovation and she is the Founder of an agency that reimagines talent acquisition and optimizes the system for candidates and employers. Her company, Dream2Career, provides human-centric ROI solutions that filter-in candidates who exceed expectations in the workplace.